Seminars and Workshops

Continuing professional education and training are integral for an ADR practitioner. Staying updated on current affairs and training on topical issues can offer a better service to clients. Scroll down to read about what others think of Afsana’s programs.

Afsana has developed training courses in accordance with market needs in subjects, such as Negotiation, Mediation Best Practices and Equity Diversity, and Inclusion. Her training programs are delivered directly to clients and colleagues and also through organizations such as ADR Institute of Ontario (ADRIO).

If you are interested in attending one of Afsana’s programs, please register below. If you do not see a program you wish to attend, contact Afsana at 

Cultural Competence in Mediation Workshop

Recording from June 17, 2021 2pm – 4pm (est)

This is a two-hour program with an interactive workshop. The aim of the program is to provide attendees with an introduction to cultural competencies, or awareness required during mediation, either as a lawyer or a mediator.

You will work through scenarios to develop your thinking on how to identify cultural sensitivities to ensure adequate service and representation are being provided to the client.

For more information about this program, please click the button below.

If you would like to book this workshop for your firm, please contact Afsana at

The seminar is accredited for 2.0 hours of EDI Professionalism Content by the Law Society of Ontario.


Inferences and Differences in Practicing Law

This is a pre-recorded program which can be purchased and viewed through

The program is intended to highlight cultural differences in the practice of law in Ontario and how practitioners should remain mindful of interfaith and intercultural communication.

Best practice tips and solutions are offered to help navigate cultural differences.


The seminar is accredited for 60 minutes of EDI Professionalism Content by the Law Society of Ontario.


On-Demand Seminar
Cultural Competence in Mediation

Afsana’s seminar on Cultural Competence in Mediation focuses on tackling EDI issues within the mediation profession and cultural competence awareness, to help lawyers and mediators accommodate their clients. Ontario is one of the most multicultural places to live in the world. Through empirical and government data, this seminar demonstrates the importance of adapting to the diverse community in which, we live and work.

The seminar is accredited for 45 minutes of EDI Professionalism Content by the Law Society of Ontario.

If you missed the live sessions held on July 29th and 30th 2020, the webinar is available on-demand via the PayPal link below.

Pre-recorded Webinar with emailed Q&A’s: $35 per attendee


Afsana covered a very sensitive topic in an easy and helpful manner. She prompted interaction with those in attendance and caused me to do some reflection on my own biases and perceptions of others. I would recommend this to anyone who would like to learn more about the importance of being self-aware and ways to change, or at least challenge, your pre-existing beliefs.

Ron De Paola

“The program Inferences and Differences in Practicing Law should be a mandatory watching for all people working in the judicial or mediation field. An excellent program.”

The Honorable B.T. Granger Q.C., Lawyer

“The program presented by Afsana was very informative and practical. She drew on her experience as an immigrant and trained mediator in discussing diversity issues and how to accommodate clients. Excellent. Trish”

Trish Mongeon

”Afsana led a workshop on cultural competence in mediation for our membership of ADR professionals. She assembled a rich mixture of research, anecdotes, and interactive exercises that all worked in confluence to produce a highly effective and meaningful presentation. Our attendees used words like enriched, inspired and informed to articulate how her workshop made them feel. Beyond being a skilled presenter of complex, critical and delicate concepts, Afsana brings a level of professionalism to the collaborative planning process of the event that I most sincerely appreciate. It was a joy and honour to work with her and I look forward to our next opportunity for collaboration.”

Tommy Lam

“I thought it was very good. Well laid out. Your presentation skills are warm calm and friendly and you are extremely knowledgeable in the field.”

Toronto Lawyer