Cultural Competence in Mediation Workshop

Ontario is one of the most multicultural places to live in the world. With over 200 different cultures, understanding cultural sensitivities has become one of the cornerstones in ensuring best business practices. During mediation, lawyers, mediators, and clients often face situations where cultural barriers can lead to frustration, lack of party autonomy, and in some cases, impasse.

Using empirical research and government data, the purpose of this seminar is to tackle two distinct issues.

  1. How lawyers and mediators can ensure the mediation profession is inclusive of diverse mediators and why this is important
  2. When faced with cultural challenges during mediation, as lawyers and mediators, what are some of the methods and language we can use to ensure the client is adequately represented

A one-hour presentation will be followed by an interactive session using scenarios, to help open a more in-depth discussion. Each scenario is based on real-life situations faced by lawyers and mediators in Ontario.

The workshop is for all levels of competencies and some scenarios are more basic, to ensure attendees at all levels can participate.

Afsana Gibson-Chowdhury will deliver the program, on Zoom. The link will be sent to you, prior to the start time. Following the program, you will be sent the presentation slide deck.

If you have any queries regarding the program or would like further information, please do not hesitate to contact Afsana at

Program Details

Title: Cultural Competence in Mediation Workshop

Date: June 17, 2021

Time: 2 pm – 4 pm (EST)

This program contains 2.00 EDI Professionalism Hour(s).

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What others are saying about this workshop....

Afsana led a workshop on cultural competence in mediation for our membership of ADR professionals. She assembled a rich mixture of research, anecdotes, and interactive exercises that all worked in confluence to produce a highly effective and meaningful presentation. Our attendees used words like enriched, inspired and informed to articulate how her workshop made them feel. Beyond being a skilled presenter of complex, critical and delicate concepts, Afsana brings a level of professionalism to the collaborative planning process of the event that I most sincerely appreciate. It was a joy and honour to work with her and I look forward to our next opportunity for collaboration.

Tommy Lam

I thought it was very good. Well laid out. Your presentation skills are warm calm and friendly and you are extremely knowledgeable in the field.

Toronto Mediator