Mediation is a form of dispute resolution, allowing parties the opportunity to resolve their conflict before the matter proceeds to a civil trial. In addition to a cost-saving measure, mediation provides peace of mind.

Afsana offers mediation in both the English and Bangla language. She brings several years of knowledge and experience to mediate primarily civil litigation and commercial matters. Afsana provides dispute resolution in the following areas:

• Insurance Defence
• Personal Injury
• Neighbour Disputes
• Residential Construction/Renovation Disputes
• Small Claims Court Disputes
• Labour and Employment

Pre-mediation conferences are also available as part of the service, which is a valuable step in the mediation process. Afsana encourages both parties to arrange a pre-mediation conference as it is an opportunity to discuss the case, seek further clarification, and better understand each party’s position.

Afsana is methodical during her mediation sessions, making sure the issues each party has raised, are dealt with adequately. She provides mediation in accordance with the needs, whether facilitative or evaluative. Click here to read more about her approach to mediation.

During the COVID-19 pandemic, Afsana is conducting mediation through Zoom. If you would like more information about virtual mediation, please contact Afsana.

Afsana offers a half-day mediation at roster rates or a full-day mediation at competitive rates.  If you would like to discuss your case with Afsana before booking a date, please call on 647 518 3166.

Afsana has developed seminars based on Equity, Diversity, and Inclusion (EDI), that lawyers often come across during their everyday practice, and in mediation. As Ontario continues to grow as a multicultural Province, the need to navigate through cultural sensitivities has become, increasingly important.

Her current seminars, ‘Cultural Competence in Mediation’, focuses on diversifying the mediation profession to represents diverse clients, whilst understanding the importance of our own cultural competence and dealing with sensitivities we may come across.

There are two seminars available. A one-hour pre-recorded on-demand seminar, which you can purchase and watch anytime.

The second seminar is a two-hour workshop with scenarios included that attendees can work through with Afsana. This will help to identify cultural issues and discuss best practices in dealing with them.

The next workshop will be held on June 17, 2021, from 2-4 pm. To find out more and to register, please click the link below.