Seminars and Workshops
Afsana holds a unique position in the ADR profession. Since starting her career as a Mediator, Afsana recognized a gap and began developing a series of workshops to help lawyers, mediators, cross-sector professionals and workplaces build their cultural knowledge. She is one of few Mediators who has actively advocated to increase the number of women and racialized mediators and arbitrators. Afsana believes it is important for ADR practitioners to reflect the multicultural population it serves. She has been teaching and developing courses since becoming a mediator and has presented her workshops globally.
Please scroll down to see what lawyers and judges are saying about Afsana’s workshops.
If you and your firm are interested in attending one of Afsana’s programs, please contact her at [email protected].
Cultural Competence in Mediation Workshop
3 Hour Workshop
This is a three-hour program with an interactive workshop. The aim of the program is to provide attendees with an introduction to cultural competencies, or awareness required during mediation, either as a lawyer or a mediator.
You will work through scenarios to develop your thinking on how to identify cultural sensitivities to ensure adequate service and representation are provided to the client.
If you would like to book this workshop for your firm, please contact Afsana at [email protected].
The seminar is accredited for 3.0 hours of EDI Professionalism Content by the Law Society of Ontario.
Cultural Competence and Communication Workshop
1.5 Day Workshop
Ontario is one of the most multicultural places to live in the world. With over 200 diff erent cultures, understanding cultural sensitivities have become one of the cornerstones in ensuring best business practices. Diverse workplaces have many benefits including productivity, innovation and growth. To cultivate a healthy work culture, competency training is a must.
This one and half day course is an interactive workshop that will help build your cultural knowledge using scenarios and role plays to help open a more in-depth discussion.
The workshop is for all levels of competencies and some scenarios are more basic, to ensure attendees at all levels can participate.
If you would like to book this workshop for your firm, please contact Afsana at [email protected].
De-Escalation Strategies Workshop
1 Day Workshop
When workplaces are stressful and overwhelming, managing employees can be difficult and matters can escalate rapidly into tough situations. Understanding how our brain works in the heat of the moment and knowing how to de-escalate can help us deal with our tasks and colleagues more effectively.
This course is helpful for employees at all levels to understand their work environment and how to respond to high-stress situations. Using tools and role-plays, this is an engaging workshop that will help you learn critical strategies.
If you would like to book this workshop for your firm,
please contact Afsana at [email protected].
Microaggressions
1 Day Workshop
Microaggressions are very harmful. The cumulative impact of microaggressions can lead to depression, other mental illnesses, and physical illnesses. It feels like “death by a thousand papercuts.” Due to the impact of microaggressions, only 3% of Black employees reported wanting to return to the office full-time, as compared to 21% of White workers. In many workplaces, marginalized groups often leave due to a lack of support and understanding.
Reducing microaggressions is paramount for all workplaces trying to cultivate diversity. This is a practical course about understanding what microaggressions are and how we can interrupt our behaviour with colleagues and friends.
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